Terms & Conditions

Effective Date: January 5, 2026
1. Introduction
1.1. Career Sigma ("We," "Us," "Our," or "Company") is engaged by the Client ("You" or "Your") to provide services in accordance with these Terms and Conditions ("Agreement"). Career Sigma is a Limited Liability Company (LLC) registered in the United States of America under its governing law.
2. Definitions
2.1. Agreement means these Terms and Conditions, including any incorporated Proposal.
2.2. Confidential Information means all non-public information disclosed between the parties, including but not limited to business strategies, client data, and proprietary methods.
2.3. Proposal means the email or document issued by the Company to the Client detailing the services, Fees, and specific terms.
2.4. Service Date means the date the Company begins providing services, confirmed after receipt of the Deposit.
2.5. Service means the services outlined in the Proposal.
3. Supply of Services
3.1. The Company provides lead generation services and AI systems for remodeling companies, including the collection of potential customer information and appointment setting on behalf of the Client.
4. Client Obligations
4.1. The Client shall provide all necessary cooperation, access, and accurate, complete, and lawful information required by the Company to perform the Service effectively, unless otherwise agreed.
4.2. The Client shall indemnify, defend, and hold Career Sigma harmless against any losses, damages, claims, or liabilities (including legal fees) arising from inaccurate, misleading, incomplete, or unlawful information or content provided by the Client, or from the Client’s breach of this Agreement.
4.3. The Client must ensure their staff systematically follows up on the leads provided.
5. Fees, Payments, and Refunds
5.1. The Client agrees to pay a retainer fee or pay-per-appointment fee as outlined in the applicable service agreement. All advertising spend is the sole responsibility of the Client. Payments are non-refundable, except where Career Sigma fails to provide the fulfillment expressly outlined in the Agreement.
6. Termination
6.1. This Agreement commences on the Service Date and continues until completion of the Service or termination in accordance with this Section.
6.2. Career Sigma may terminate this Agreement immediately with written notice if:

Non-payment persists for 30 days after notice; or
The Client commits a material breach (including failure to comply with Section 4.1) and fails to cure such breach within 30 days of notice. 6.3. The Client may terminate this Agreement after the minimum engagement period with 30 days’ written notice, provided all outstanding Fees are paid. Early termination incurs full Fees for the minimum engagement period.
6.4. Career Sigma reserves the right to terminate services if a Client violates these Terms or engages in unethical or unlawful business practices.

Actions, inactions, or changes by third-party platforms;
Indirect, consequential, incidental, special, or punitive damages (including loss of business, profits, or data); or
Failure to achieve specific outcomes beyond Career Sigma’s reasonable control. 7.2. The Client shall indemnify, defend, and hold Career Sigma, its affiliates, officers, and agents harmless from any claims, damages, losses, or liabilities (including legal fees) arising from the Client’s content, use of the Service, or breach of this Agreement.
7.3. Career Sigma is not liable for damages, lost revenue, or issues related to the quality or conversion of leads generated.